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Frequently Asked Questions
1  What service do you use for your deliveries?
We use DPD next day delivery for the majority of UK deliveries - once your order has been despatched you will receive an order confirmation.
2  Can I buy accessories for my radio?
It is possible to buy accessories for your radio, we have an extensive range of accessories which include:#
- Audio accessories
- Carry cases and solutions
- Chargers and charger accessories
- Power supply units and spares
Please visit our accessories section of the website to view our extensive range, if you are unable to find the accessory you need, please call us 0800 328 0100 or email us and we help you find the accessory you need.
3  What radio would be most suitable for me
There are many different types of radios available and it can sometimes be confusing deciding which radio would be the most suitable for you.
To ensure you purchase the most suitable radio for your needs, please contact us 0800 328 0100 to discuss your requirements and we will advise you to ensure you select the radio that is suitable for you.
4  Do I need a licence?
Ofcom state on their website: “If you use a radio system for your business, you need a licence from Ofcom. Business radio users range from taxi companies and factories to hospitals, care homes, industrial sites, and transport operators”.
There is one exception with 2 Way Radios classed as ‘licence free’ these are 2-way radios which use the radio frequency 446 MHz, these radios are not as powerful as licenced radios and are only recommend for leisure use.
Please contact us 0800 328 0100 for further advice or to apply for your licence on your behalf.
5  Can you program my radios?
Yes we can! To do this we are required to have a copy of your licence that has been provided by Ofcom. If you have already have radios and want to ensure that your new radios are programmed exactly the same we able to clone these, again we would need a copy of your Ofcom licence to enable us to do this.