Maintenance

Ofcom recommends, in their "Code of Practice", that radio equipment be inspected for compliance with licensing regulations - at least annually.

We offer bespoke maintenance programmes for fixed and terminal equipment that covers the care of general day to day repairs at a pre-agreed price. Any maintenance agreement covers an annual inspection of all equipment and a site visit to inspect fixed equipment free of charge. Insurance plans may also be added to a programme thus replacing any equipment that may be beyond economical repair. Many of our customers find a preventative maintenance solution useful in avoiding escalating repair costs to ageing radio equipment and for fixed-rate financial planning purposes. It also improves the turnaround time of any faulty equipment as no authorisation or purchase orders need to be sought or approved before a repair is progressed. This provides the end-user with an efficient process and is very cost effective. Our maintenance programmes can be designed to cover:

Electrical and mechanical failure though fair wear and tear
Accidental damage
In and out of business hours telephone support
24h call out
Customer targeted cycle time for repairs
Customer targeted response time to site
Free annual inspection of fixed and terminal equipment on or off site
Battery inspection and testing
Collection and delivery service